North Coast Retail Shops are not just ordinary retail stores; Our team of volunteers and staff are driven by a mission to support our Crisis Support Phone line (13 11 14) which plays a vital role in saving lives. All 5 of our retail shops (Grafton, Vernon Street and the West High Street, Coffs Harbour stores, Toormina and Nambucca Heads) offer quality goods at reasonable price points to fund the critical support services we provide to individuals in times of crisis. By empowering our customers with affordable options and valuing the bigger purpose behind our efforts, we are creating a positive impact on society, ensuring our sustainability is helping more people in need. Through our retail shops, community support, and phone line services, we aim to support anyone facing challenging times and prevent suicide, making a significant difference in the community.
Did you know 36,000kg of clothes are thrown away every hour in Australia. When you choose to shop preloved, you’re supporting the slow fashion movement and saving on natural resources. You are helping to take steps to save the planet by reducing waste and your environmental impact one purchase at a time. Together we can take small steps to lead to bigger change
Our dedicated Lifeline Volunteers are crucial to the success of our shops, without the support, skills and unique perspective of each one, we wouldn’t be able to support the community as we do. Every volunteer plays a vital role in delivering our services and making our community stronger.
Lifeline Toormina is a destination shop, we are known for a fresh stylish retail environment stocking carefully curated collections of pre-loved goods. Toormina is the place to go if you want a one-stop-shop!
We offer unique items that enable you to pull together your own looks true to your individual style. With a large furniture showroom a wide range of brac-a-brac, linen and quality clothing this is the perfect destination if you’re looking to set up a new home or need some added extras.
Our warehouse is located onsite and we are happy to help you find anything you need. We also offer delivery of large items and a pickup service if you need a hand to bring in furniture donations and have a huge collection of rags for commercial sale.
We pride ourselves on being sustainable and reducing waste. We have been able to reduce the amount of waste to landfill year on year by over 40% in the last 2 years, by using creative solutions like restoration, ragging and selling items for mosaicking and art projects and being able to repurposed 80% of donations that would otherwise be thrown away!
Looking for quality, affordable school uniforms for your family, everyday wear, and a few kitchen essentials, then West High Street is here to help!
With an abundance of great clothing for men, women and children along with the ever-essential school uniform, our team at West High Street are able to assist!
We also stock a wide range of Bric-a-brac and craft supplies to keep the whole family busy.
Located in the heart of Grafton on Prince Street, our shop is well known and always busy! We have carefully curated a selection of items to be sure we cover everyone’s tastes from country and vintage to new and modern.
We also stock wedding and formal outfits perfect for Debutante Balls, Race Days, and charity events! We boast of a formidable range of vintage dolls and bric-a-brac pieces for the avid collector
Vernon St. is our on-the-ground connection to the community.
Situated within the Uniting Church, our vision for this shop is to provide a place where you can go and grab your essentials at a low price. Nothing in the shop is over $2 and we stock a wide range of goods and products to make sure everyone has access to quality items.
Located in the hub of the Nambucca Plaza our shop has the perfect balance for everyday items and bric-a-brac to the things you forgot but you need on holidays!
A great selection of books and board games are on hand along with a wide range of kids clothing and toys for the holiday essentials along with a great range of adults clothing and accessories to match.
We are delighted that you are interested in volunteering with us so we ask that you fill out this short application form to the best of your ability as an expression of your interest. As soon as we receive your details we will contact you within 2-5 working days
Help us answer more calls so we can be there for people in their darkest moment
Are you interested in raising funds for suicide prevention initiatives?