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Workplace and community training

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We deliver evidence-informed training that builds mentally healthy workplaces and resilient communities across the Coffs Coast and Mid-North NSW region.

At Lifeline North Coast, we deliver evidence-informed training that builds mentally healthy workplaces and resilient communities across the Coffs Coast and Mid-North NSW region. Whether you are an individual seeking to better support others, or an organisation investing in your team’s wellbeing, our courses offer practical, human-centred learning grounded in decades of experience.

All training is delivered by qualified local facilitators, and every dollar invested stays in our region — directly supporting 13 11 14 crisis line services and suicide prevention initiatives right here in your community.

We work with individuals, schools, community groups and businesses to strengthen mental health awareness, early intervention, and support skills.

Why Train with Lifeline North Coast?

Over 50 years of training expertise through Lifeline’s national network

All funds stay local, supporting crisis services in Coffs Harbour and beyond

Delivered by local, experienced trainers

Nationally recognised RTO status

Evidence-informed, continuously updated courses

Flexible delivery: face-to-face, virtual, or eLearning

See upcoming training we have scheduled
SEE OUR FULL LIST OF COURSES AND BOOK A TRAINING WORKSHOP FOR YOUR TEAM

Upcoming Training

2-hour DV-aware Workshop

Course Info: Click Here
Venue: Sawtell RSL
Date: TUE 24th November 2026
Time: 5:15pm to 7.30pm
Cost: Free (government funded)

REGISTER HERE:

https://www.dvalert.org.au/cselif08845

2-day DV-alert Foundations Workshop

Course Info:  Click Here
Venue: Sawtell RSL
Date: 15th-16th February 2027
Time: 9.00am to 4.30pm
Cost: Free (government funded)

REGISTER HERE:

We will share the link when registrations open.

REGISTER YOUR EOI:

Email- [email protected]

2-hour DV-aware Workshop

Course Info: Click Here
Venue: Sawtell RSL
Date: TUE 9th March 2027
Time: 9:00am to 11:00am
Cost: Free (government funded)

REGISTER HERE:

We will share the link when registrations open.

REGISTER YOUR EOI:

Email- [email protected]

2-day DV-alert Foundations Workshop

Course Info:  Click Here
Venue: Sawtell RSL
Date: 15th-16th February 2027
Time: 9.00am to 4.30pm
Cost: Free (government funded)

REGISTER HERE:

We will share the link when registrations open.

REGISTER YOUR EOI:

Email- [email protected]

2 day ASIST (Applied Suicide Intervention Skills Training)

Course Info:  Click Here
Venue: TBA
Date: TBA (2 days)
Time: 9.00am to 4.30pm
Cost: $835.00

REGISTER YOUR EOI:

Email- [email protected]

Accidental Counsellor

3.5hrs + 1hour e-learning one week prior to the workshop

Course Info:  Click Here
Venue: TBA
Date: TBA
Time: TBA
Cost: TBA

REGISTER YOUR EOI:

Email- [email protected]

EMAIL TO BE ADDED TO COURSE ANNOUNCEMENTS

Training Streams

Designed for anyone who may encounter people in distress, including teachers, community workers, and customer-facing staff. Courses that promote personal wellbeing and build psychologically safe environments.

Key courses:

These programs help reduce stigma, foster open conversations, and support inclusion and connection in homes and workplaces.

  • Accidental Counsellor (3.5 hours) – is aimed at those who would like to be able to safely and effectively support family, friends, colleagues, and peers who are in distress or experiencing a crises.
  • Mind Your Mates (45 mins) – is designed to give participants the awareness, knowledge and confidence to recognise when someone may be experiencing mental health difficulties or emotional distress and to take the first steps in offering support.

Focused on improving early recognition and safe responses to DFV.

Courses include:
  • DV-aware (2 hours) – is an introductory program designed to give participants the knowledge and confidence to recognise signs of domestic and family violence and respond appropriately.
  • DV-aware (1 day) – is an foundational program designed to give participants the knowledge and confidence to recognise, respond to and refer people experiencing domestic and family violence.
  • DV-foundations (2 days) – is a comprehensive program designed for frontline workers to build knowledge, skills and confidence to recognise, respond to and refer people experiencing domestic and family violence.

Note: The DFV stream is ideal for health, education, community or childcare professionals who have completed DV-alert. 

Equipping individuals with life-saving knowledge and practical skills to recognise and respond to suicide risk.

Courses include:
  • ASIST Applied Suicide Intervention Skills Training (2 days) – is designed to give participants the signs to recognise the risk of suicide, respond safely and compassionately, and help someone move from suicidal thoughts towards safetly.
  • CSWT Crisis Support Worker Training– Ideal for those who want a deeper understanding of suicide prevention and planning, or who are working or volunteering in a support role. All of Lifelines Telephone Crisis Supporters complete comprehensive this training.

Lifeline North Coast regularly partners with regional employers seeking to build team resilience, reduce burnout, and support employee wellbeing.

We offer:
  • Tailored training for leadership teams, staff, and frontline professionals
  • Flexible delivery: face-to-face, virtual or self-paced eLearning
  • Program design aligned with your organisation’s goals around mental health, staff retention, and social impact

By training with us, you’re also giving back — your organisation is directly funding local crisis support services that save lives in our community. 

Ready to build a mentally healthier workplace or community?

Fill out the form below to submit an enquiry. Our Training Manager will be in touch shortly to help you choose the right program for your needs.

For direct enquiries, contact us at:
[email protected]
02 6651 4093
Testimonials

What They Say

I wish everyone could participate in these trainings. It has given me skills and understanding that I can use, not only at work, but in many different areas of my life.

IAG employee

I was very happy with the outcome, less in the dark more aware of what to do and what not to do.

Operations manager, Nationwide Group